1.)  WHAT FORMS OF SHIPPING SERVICE DOES MEI BEAUTY PRODUCTS, INC. USE?

Mei Beauty Products, Inc. uses three shipping methods:

a. U.S. Postal Service

b. UPS delivery

c. Fed-Ex delivery

UPS and Fed-Ex are the primary and standard methods of shipping, and all orders will be shipped F.O.B. destination after order is processed and/or payment is received.

Besides standard ground service, we also offer two-day air and overnight options. Additional fees will be charged based on the type of expedited shipping service and weight of the products.

NOTE: At this time we are unable to ship your order to P.O. Box address.

NOTE: Orders are shipped only on Monday through Friday during regular business hours; weekend and holiday shipping are not available.

NOTE: We ship items as they are available, so your order may be done in multiple shipments.

NOTE: Shipping instructions should be provided when you place your order. Besides few exceptions, we will do our best to accommodate your request. If there is no shipping instruction nor shipping preference, then we’ll use our best discretion to select the best shipping method based on the nature of the material, destination, package size and weight.

The shipping cost will be determined based on the shipping method and the weight of the items purchased.

Most orders will be shipped via UPS or Fed-Ex Ground to your delivery address, and ground shipping time varies from one to five business days depending on the proximity of your shipping address to our company.  If you have any questions about your order, please call us at (909) 538-0939 or E-mail us for information.

NOTE: Shipping time is an estimated time window combining the days estimated for product availability and business days needed for the order to reach its destination.

Yes, we can ship internationally unless requested items are restricted by law or custom regulations. Please E-mail us or call (909) 538-0939 for information regarding international eligibility, shipping charges, and other related questions.

NOTE: Please remember that all custom clearing, duties and taxes are not included in the freight calculation and are the sole responsibility of the customer. Furthermore, manufacturer's limited warranties for internationally shipped products may vary, nullify, or void.

Use the tracking number provided to you on your invoice. You can also E-mail or contact us at (909) 622-9968 to obtain your tracking number.

Our products are generally thoroughly checked prior to shipping. However, if there is a damaged or missing item, please E-mail or call us at (909) 538-0939 within 2 days to arrange its replacement. If we are informed after 2 days, we will not be held responsible for any damaged or missing item.

Please notify us of any incorrect order within 2 days of receiving date. We will immediately correct

any error.

If you are located within the delivery area, we can arrange delivery for items of particular dimension and weight to the ground-floor location of your home or work. We are also pleased to offer you assembly service upon request for an additional fee. Please E-mail or call Mei Beauty Products, Inc. at

(909) 538-0939 to inquire about our delivery service or to arrange a delivery time.

The non-refundable delivery rate will generally be $65.00 per trip in most areas, regardless of the size and number of  items. Total delivery charge is based on the number of trips made to your delivery location.  To confirm the delivery time window, please E-mail or call us at (909) 538-0939 between 8:30 A.M. and 4:30 P.M. If you need to change your arranged delivery date, you must contact and inform us at least 2 days before the scheduled date.

NOTE: Deliveries requiring multiple flights of stairs and/or involving long waiting time may incur

additional charges.

NOTE: We only deliver from Monday through Friday during regular business hours; weekend and holiday deliveries are not available.

NOTE: A responsible adult of 18 years old or older and associated with the customer and/or their business must be present to sign for the delivery. Items will not be released without a signature regardless of the product’s value.

NOTE: Delivery fees are subject to change without notice.

NOTE: We reserve the right to deny delivery if we deem that it is not feasible or appropriate.

Our products are generally thoroughly checked prior to delivery. However, if there is damaged or missing item(s), please E-mail or call us at (909) 538-0939 within 2 days to arrange its replacement. If we are informed after 2 days, we will not be held responsible for any damaged or missing item.

If you used credit card to pay for your purchase, then only you personally may pick up the items. When you arrive at the company and before pick-up, you will be asked for the following:

a. Your order or invoice number

b. Proper photo ID (a valid state-issued ID or driver's license)

c. Credit card used to make your purchase

d. Your signature acknowledging receipt of the product

Our products are generally thoroughly checked during packaging. However, if there is a damaged or missing item, please E-mail or call us at (909) 538-0939 within 2 days to arrange its replacement. If we are informed after 2 days, we will not be held responsible for any damaged or missing item.